NFRC Privacy Policy Statement


We would like to thank you for your interest and welcome you to our website. We are committed to protecting your privacy. This Privacy Policy (the “Policy”) applies to this website and governs data collection and usage at this website. We do not share any personal or financial information collected through this website, except as described in this Policy. When you provide information to us, we collect and use it solely for the purposes for which we have requested it and/or as set forth herein. 

Unless required or permitted by applicable law, we will not share, rent, or sell a contact or member’s (the “community user”) information, without such community user’s prior authorization. When we do disclose information to third parties, we will seek reasonable assurances from them that they will maintain the confidentiality of that information.  To use our website, you must have opted-in to the terms of the Policy. 

Our Security Protection

We employ safeguards and practices designed to preserve the confidentiality of our community users’ collected information by protecting against unauthorized access to or alteration, disclosure or destruction of such data. Security measures may include internal reviews of our data collection, storage and processing practices and physical security measures, including utilizing a secure server and automated credit or debit card authorization service. We store approval codes, but not credit card information and credit card information must be re-entered for all future transactions. Where we have given you a password to access certain parts of our sites, you are responsible for keeping the password confidential. We restrict access to our members’ personal information to those employees, contractors, and agents who need to know that information to operate, develop, or improve our services.  Unfortunately, the transmission of information via the internet is not completely secure.  Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our sites.  Any transmission of personal information is at your own risk.  We are not responsible for circumvention of any settings or security measures contained on this website. 

Access To Other Web Sites From Our Web Site

During your visit to our website you may have the opportunity to link to other websites. Please be aware that we do not have any access, control, input or authorization over any of the materials or content contained at these linked websites. Additionally, we are not liable or responsible for the privacy practices, content or policies of any of these other websites.

What Information Is Collected Through Our Website

There are two types of information collection through this site – active and passive. Active collection usually involves information that you enter about yourself, including through use of site forms such as a “Contact Us” form; our on-line membership application; information, comments, and opinions entered by you as part of your participation in our discussion forums; and your selection and use of a password in our “Members” section. Passive information collection involves the use of tracking technology, such as “cookies,” that harvest information like IP addresses or surfing behavior. Our use of “cookies” and other tracking technology is discussed in greater detail below.  

What We Do With Information You Provide To Us Via Our Website

If you choose to share any information about yourself with us, please be informed that:

  • We may use the information to deliver a service or product to you, provide you with requested information or materials, or respond to your questions.
  • We may use the information to provide notices of our services and products to you or for other marketing purposes.
  • We may disclose your personal information to other companies that help us provide services to you or correspond with you. For example, we may provide your personal information to a service provider to verify the validity or credit limit of your credit card. When we disclose information to third parties, we seek reasonable assurances from them that they will maintain the confidentiality of the collected information and treat it in accordance with applicable privacy laws.
  • We may disclose or report information you have provided us, including personal information, when we believe, in good faith, that the disclosure is required or permitted: (a) under law, for example, to cooperate with regulators or law enforcement authorities or to resolve consumer disputes; (b) to enforce the Terms of Use for this website, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security or technical issues; or (d) to protect against harm to the rights, property or safety of National Fenestration Ratings Council, our users or the public.


What We Do With E-Mail

Your comments are important to us, and we welcome them. We will share any comments and questions you send to us via e-mail with our authorized employees or those associates of ours most capable of addressing your questions or concerns. Please note that we do not broadcast “spam” or unsolicited junk mail to any member or other person.

What We Want You To Know About Sending E-Mail to Us

You should be aware that, when submitting e-mail to us (and others), it is possible that other Internet users may, without permission and/or notice, be able to view your e-mail correspondence. If you wish to ensure that your communication is kept private and confidential, please call or write directly to us using the contact information on this website.

Other Information and “Cookies”

You should be aware that when you visit our website, we may collect certain information that does not identify you personally, but provides us with “usage data,” such as the number of visitors we receive or what pages are visited most often. This data helps us to analyze and improve the usefulness of the information we provide on our website. We reserve the right to use third party web analytics services to track and analyze anonymous usage and volume statistical information from visitors to help us administer our website, improve its performance and to report website traffic. These web analytics services typically use cookies and other web monitoring technologies to help track visitor behavior but do not use these technologies to collect any personally identifiable information from website visitors. 

Most browsers provide a simple procedure that will enable you to control whether you want to receive cookies by notifying you when a website is about to deposit a cookie file.  We do collect cookies on our website and you may manage your cookie preferences. 

Our Privacy Statement Changes

We reserve the right to amend or revise this Privacy Statement at any time and from time to time without notice. In the event that this occurs, the revised information will be posted on our website. This Privacy Statement is not intended to, and does not, create any contractual or other legal rights in or on behalf of any visitor to this website.

California Residents’ Right

California residents have the following rights: (i) the right to know what personal information is being collected about them; (ii )the right to know whether their personal information is sold or disclosed during the prior calendar year and to whom and the categories or personal information disclosed or sold to those third parties; (iii) the right to say no to the sale of personal information; (iv) the right to access their personal information; (v) the righto equal service and price, even if they exercise their privacy rights. 

Copyright Information

All content (such as images and text) available on our website is copyrighted property of NFRC unless indicated otherwise.  The content on this website is made available for limited non-commercial, educational, and personal use only.  Repetitive noncommercial, educational, or personal use and copying or redistribution in any manner for commercial use is not permitted without written permission from us.  Requests to use our content for repetitive commercial, education, or personal use and for commercial use can be made by completing this form.  Requests should include the following information: 

  • A description of the NFRC’ content for which the requester seeks permission to use; 
  • A description of the requester’s project and how NFRC’s’ content will be used to support the project; 
  • A description of the make-up and size of the intended audience; 
  • A description of how the project will be distributed (e.g., web, print) and for how long; and  
  • Whether the requester will charge for access to its project. 
  • Please contact if you have any questions concerning NFRC’s copyright policy. 

Questions or Concerns

If you have any questions or concerns about our Policy or would like more information, please contact